Privacy Policy for VIDA EXTENS
Last Updated: 25 August 2025
This Privacy Policy describes how VIDA EXTENS ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website at [Your Website URL] (the "Website"), use our services, or make a purchase. We are committed to protecting your privacy and handling your data in an open and transparent manner.
By using our Website, you agree to the collection and use of information in accordance with this policy.
Article 1 - Data Controller
The entity responsible for the processing of your personal data (the data controller) is:
VIDA EXTENS [Your Company's Legal Name] [Your Registered Street Address] [Your Postal Code and City] The Netherlands
Email Address: [Your Contact Email Address] Chamber of Commerce (KvK) Number: [Your KvK Number]
Article 2 - What Personal Data We Collect and Why
We collect several different types of personal information for various purposes to provide and improve our service to you.
1. Information You Provide Directly:
When you make a purchase: We collect personal information necessary to process your order, such as your full name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card details, which are processed securely by our payment gateway and not stored by us).
When you create an account: We collect your name, email address, and a password to create and manage your account.
When you subscribe to our newsletter: We collect your email address to send you marketing communications, updates, and offers. You can unsubscribe at any time.
When you contact customer support: We may collect your name, email address, and any other information you provide in your correspondence to resolve your query.
2. Information We Collect Automatically:
Device and Browsing Information: When you visit our Website, we automatically collect certain information about your device, including your IP address, browser type, time zone, and information about the individual web pages or products you view, and how you interact with the Website. This is collected using cookies and similar technologies.
Legal Basis for Processing: We process your personal data based on the following legal grounds under the GDPR:
Performance of a contract: To fulfill our contractual obligations when you place an order.
Consent: When you subscribe to our newsletter or accept the use of certain cookies.
Legitimate interests: For improving our Website, preventing fraud, and for our marketing analysis, provided these interests are not overridden by your rights.
Legal obligation: To comply with applicable laws and regulations (e.g., tax and accounting laws).
Article 3 - Cookies
We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are used to enhance your browsing experience, for example, by remembering items in your shopping cart. For more detailed information about the cookies we use, please see our Cookie Policy.
Article 4 - Sharing Your Personal Data
We do not sell your personal data. We only share your information with trusted third parties who help us operate our business and provide our services, such as:
Payment Processors (e.g., Stripe, IDEAL, PayPal) to securely handle your payment information.
Shipping Companies (e.g., PostNL, DHL) to deliver your orders.
E-commerce Platform Providers (e.g., Squarespace) that host our website.
Email Marketing Services (e.g., Mailchimp, Klaviyo) to manage our newsletter communications.
These service providers are contractually obligated to protect your data and are only permitted to use it for the specific purposes for which we have engaged them.
Article 5 - Data Security
We take the security of your data seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Our website uses SSL (Secure Socket Layer) technology to encrypt data transmitted between your browser and our server.
Article 6 - Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax/revenue laws), resolve disputes, and enforce our legal agreements and policies.
Article 7 - Your Rights Under GDPR
As a resident of the European Union, you have the following rights regarding your personal data:
The right to access: You can request a copy of the personal data we hold about you.
The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.
The right to erasure ("right to be forgotten"): You can request that we delete your personal data, under certain conditions.
The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
The right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
The right to object to processing: You can object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us at [Your Contact Email Address].
Article 8 - Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
Article 9 - Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
By email: [Your Contact Email Address] By mail: VIDA EXTENS, [Your Registered Street Address], [Your Postal Code and City], The Netherlands